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Will my employees receive
identification cards? |
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Yes. Personalized, plastic,
"wallet friendly"
identification cards are
sent to each member. The
fulfillment kit also
contains phone numbers, web
links and information
describing how to use all
the benefits included in
your company's SureCare
program. |
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Can my employees use any
doctor or hospital with the
SureCare program? |
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Yes. Personalized, plastic,
"wallet friendly"
identification cards are
sent to each member. The
fulfillment kit also
contains phone numbers, web
links and information
describing how to use all
the benefits included in
your company's SureCare
program. |
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Can my employees use any
doctor or hospital with the
SureCare program? |
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|
Yes, they may go to any
doctor or hospital. However,
they can receive substantial
discounts for covered
medical events when you
visit a participating
provider in the nationwide
network included with the
plan. |
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Is there a co-payment
amount? Is there a
deductible? |
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There are NO co-payments or
deductibles on the SureCare
benefits. A $100 deductible
will apply if your company
selects the Accident Medical
benefit under the Homeland
Value Benefits and a $10 or
50% co-pay on our
prescription drug benefit.
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How do employees pay for
covered events or file
claims? |
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At the time of a visit,
employees or their covered
family members should
present their medical
identification card to the
provider. The back of their
identification card has all
the information the provider
needs to verify benefits and
file claims. The providers
may require the full amount
due at the time of service
if your employees are filing
their own claims. There are
no claim forms. Your
employees or their providers
should simply send itemized
statements, detailing their
medical visit, to the claims
address printed on the back
of the identification card.
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How do the Homeland Value
Added Benefits plans work?
Do my employees need to file
claims? |
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With Homeland Value Added
Benefits, which include
Homeland Wellness Panel,
Prescription Drug Benefit
and Consult A Doctor, there
are no claims to file. The
discount is provided at the
time of service. It is
important that employees
present their cards during
their visit. If they need
service and have not
received their cards, they
can call 1.800.493.4240.
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When can my employees begin
using their prescription
drug cards and other
discount benefits? |
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Employees can begin using
their benefits on the
effective date of coverage,
subject to the terms and
conditions of the health
plan they choose. The
effective date of coverage
will always fall on the
first day of the month.
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Is maternity covered on the
Limited Benefit Health plan?
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Yes, maternity is covered as
any other illness. |
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What if my employees need to
go to the doctor and they
have lost their cards or
haven't received them yet?
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If the coverage is in effect
and they do not have their
identification cards, they
can contact Homeland
HealthCare toll free at
1.800.493.4240. We will
provide their doctors
verification of coverage and
all of the information
needed to process their
claims. |
